TAMM Digital Services

TAMM Digital Services in Abu Dhabi is unified digital government platform, offering a smart app and web portal that provide seamless access to all government services from one place. Developed by the Department of Government Enablement and in collaboration with Abu Dhabi Digital Authority. TAMM Services to simplify user experiences and drive comprehensive digital transformation in the emirate.

Key Features of TAMM Digital Platform

One-Stop-Shop for All Services: Citizens, residents, visitors, and business owners can access over 800 digital services, from more than 40 government and private entities through a single portal, including municipality, police, health, education, and energy services.
AI-Powered Experience: The latest TAMM 3.0 version leverages artificial intelligence to deliver personalized and seamless interactions, including voice-enabled support and instant assistance.
Unified and Easy Experience: Users can pay bills, renew licenses, book medical appointments, manage property transactions, and obtain work permits-all in a few clicks.
Time and Cost Savings: 90% of services are completed in under 6 minutes, with annual savings exceeding $37 million USD.
Secure, Multiple Payment Options: TAMM supports Apple Pay, Google Pay, Samsung Pay, bank cards, and the TAMM Wallet for secure transactions.
Comprehensive Support Channels: The platform offers various support options, including call centers, smart chat, unified service centers, and screen-sharing for visual assistance.

Digital Transformation and Government Integration

Abu Dhabi has migrated all government digital services such as Abu Dhabi Police, to the TAMM platform. In order to unify user experiences and achieve digital integration across departments.
TAMM enables secure government data exchange and provides a unified digital identity through integration with UAE PASS.

Impact of TAMM Platform

Enhanced Customer Satisfaction: TAMM achieved a 74% customer satisfaction rate in 2022, surpassing global benchmarks.
Serving All Segments: The platform delivers tailored services for citizens, residents, investors, people of determination, and the elder citizens.
Driving Government Innovation: TAMM sets a global standard for digital transformation and streamlined government procedures.

Conclusion of TAMM digital services

TAMM digital services in Abu Dhabi represent a major leap in government service delivery. Putting user needs first and offering a fully integrated, AI-powered digital experience. This positions Abu Dhabi as a global leader in government innovation and digital transformation.

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